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How to fix Windows 7 activation error “Go online and resolve now”

Posted on by admin

Hi you. Today I will guide you how to fix Windows 7 activation error “Go online and resolve now”

The cause is KB971033 update. You can read this article to know more: https://learn.microsoft.com/en-us/troubleshoot/windows-client/deployment/activation-failures-not-genuine-notifications-volume-licensed-kms-client

Resolution

To determine whether KB 971033 is installed, use one of the following methods.

  • Open the Installed Updates item in Control Panel (Control Panel > Windows Update > View update history > Installed Updates), and then look for Update for Microsoft Windows (KB971033) in the list.
  • Run the following command in a Command Prompt window as administrator, and then look for “Microsoft-Windows-Security-WindowsActivationTechnologies-package~31bf3856ad364e35~amd64~~7.1.7600.16395” in the results: Console
dism /online /get-packages

Run the following command at a command prompt, and then look in the results for an indication that KB 971033 is installed:

Console

wmic qfe where HotFixID="KB971033"

Run the following command in Windows PowerShell, and then look in the results for an indication that KB 971033 is installed:

PowerShell

Get-Hotfix -id KB971033

If KB 971033 is currently installed, use one of the following methods to remove the update. We recommend that you restart the system after the update is removed.

In the Installed Updates item in Control Panel (Control Panel > Windows Update > View update history > Installed Updates), right-click Update for Microsoft Windows (KB971033), and then select Uninstall.

Run the following command in a Command Prompt window as administrator:

Console

wusa /uninstall /kb:971033

Run the following command in a Command Prompt window as administrator:

Console

  • dism /online /Remove-Package /PackageName:Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~amd64~~7.1.7600.16395

After KB 971033 is uninstalled, or after it no longer appears as installed, rebuild the activation-related files and then reactivate the system by running the following commands in a Command Prompt window as administrator:

Console

net stop sppuinotify
sc config sppuinotify start= disabled
net stop sppsvc
del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 /ah
del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 /ah
del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\cache\cache.dat
net start sppsvc
cscript c:\windows\system32\slmgr.vbs /ipk <edition-specific KMS client key>
cscript c:\windows\system32\slmgr.vbs /ato
sc config sppuinotify start= demand
admin